Here at Miscos, we are a small team of artisan producers who become incredibly busy at Christmas time.
On this page, you’ll find all the information you need about Christmas ordering (we know there’s a lot but it covers everything you need to know).
Order Cut Off Date
The last day to place your Christmas order is 10th December.
This is the date that our website will be switched off.
If you want to purchase products after this date, you will only be able to do this by visiting our shop (14 Sheepmarket, Leek, ST13 5HW)
If you are ordering for Christmas via the website, you can select from the following delivery options:
Christmas Postal (£4.50) – Posted 1st class between 17th – 21st December to anywhere in the UK. Simply select ‘shipping’ when you reach the checkout page and you’ll be able to select ‘Christmas Postal’ from the drop down menu.
Local Delivery (£3) – Available if you live within a 2 mile radius of our shop (ST13 5HW). Delivery will be on either 22nd or 23rd December. If you select this option, please make sure you confirm a safe and dry place to leave your parcel in case you’re not home when we deliver (there is a box where you can write this information at the checkout stage).
Christmas Collection/Pickup (Free) – If you live locally and want to collect your Christmas order, select this option at checkout. You will be able to collect your order on either 22nd or 23rd December from Miscos at Earl Street Studio, Earl Street, Leek, ST13 6JT between 8am – 8pm. Don’t pay via PayPal as this will automatically charge you £4.50 delivery. Please don’t worry if your order confirmation doesn’t state ‘Christmas Pickup’ – As we don’t usually offer pickup, any order that comes through to us with this option selected is automatically filed for Christmas.
*If your order contains long life products only then we may post your order earlier than the above dates
Due to us being a very small team with an incredibly large workload, we will not be taking bespoke order requests. You can choose from our usual options for fresh chocolates (mixed, dark, alcohol free, fruity/white or vegan) but we are not able to take orders for specific flavours.
If you live locally and want to choose a bespoke box, you can visit our shop where you can pick your own flavours.
Batch Dates & Use by Dates
The best before date on our Christmas batch will be approximately 09.01.2022.
All of our chocolates are made fresh with no added preservatives so we recommend eating them within 4 weeks.
If you live locally and intend on buying chocolates from our shop, the final batch will be available from Saturday 18th December.
We can include a handwritten gift card with your order at no extra cost.
If you’re ordering via desktop, then use the ‘order note’ box to add your gift message.
If you’re on mobile, click on the little clipboard icon to add your gift message.
Due to us having such an intense workload, please email with any urgent enquiries (email@example.com). We always aim to get back to you as quickly as possible, usually the same day (or next working day).
We would really appreciate it if you could try and avoid calling us unless absolutely necessary. As much as we love hearing from and talking to all of our customers, it is impossible for us to complete our Christmas mission when we have to stop to answer hundreds of phone calls.